Frequently Asked Questions

Pr0 FAQ – All Your Questions Answered in One Place

From registration to payments, bonuses to betting rules — everything you need to know about pr0 is right here.

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Signing up at pr0 takes just 2 minutes. Enter your name, mobile number, email, and password. Verify the OTP sent to your mobile — and your account is ready to go. Register Now

No. Each person may only hold one account at pr0. Opening multiple accounts Terms & Conditions violation, and both accounts may be permanently closed as a result.

KYC (Know Your Customer) is the identity verification process. Completing KYC is mandatory before you can make a withdrawal. Go to your account settings and upload photos of the front and back of your National ID card. Verification is typically completed within 24 hours.

on the login page and click the "Forgot Password?" link. Enter your registered mobile number. A reset code will be sent to you. Use that code to create a new password.

To close your account, contact our support team. Make sure your balance is cleared first. Before permanent closure, Responsible Betting Consider self-exclusion on the page.

You must be at least 18 years old to register at pr0. Age is verified through KYC. Accounts found to be under 18 will be closed immediately.

pr0 supports bKash, Nagad, Rocket, bank transfer, and USDT (crypto). Mobile banking is the fastest option for deposits and withdrawals — transactions are typically completed within 15 minutes.

The minimum deposit at pr0 is ৳500. Limits may vary for mobile banking and bank transfers. Check your account settings for maximum deposit limits.

Mobile banking withdrawals (bKash/Nagad/Rocket) are typically processed within 15–30 minutes. Bank transfers may take 1–3 business days. Withdrawals cannot be processed without a completed KYC verification.

First, make sure your KYC verification is complete. If more than 24 hours have passed and the payment still hasn't arrived, at the Help Center Contact us via live chat with your transaction ID.

pr0 charges no fees on deposits. Withdrawals may be subject to a small fee from the payment provider — which is minimal. For details in the Terms & Conditions available.

After registration, your welcome bonus is automatically credited to your account upon making your first deposit. To find out the bonus amount and terms, Promotions Page View.

A wagering requirement means you must place a certain amount in bets before you can withdraw bonus funds. For example, a 10x wagering requirement on a ৳100 bonus means you need to wager a total of ৳1,000. Full details are listed in each offer's terms and conditions.

Most bonuses are valid for 7–30 days. The specific expiry period for each bonus is stated in its offer details. Any unused bonus will be forfeited once it expires.

Bet a set amount each week and you'll get a portion of your losses back as cashback. For cashback rates and terms, On the promotions page Full details are available.

pr0 uses decimal odds. For example, odds of 2.00 mean that a ৳100 bet returns ৳200 if you win — that's your ৳100 stake back plus ৳100 in profit. The higher the odds, the lower the chance of winning, but the greater the reward.

Log in and go to the "Live" section. You'll see ongoing matches and can place bets on odds that update in real time. Live betting odds change by the second, so make your decisions quickly.

If a match is cancelled or abandoned, all bets on that match will automatically be voided and the stake will be returned to your balance.

An Accumulator bet lets you combine multiple match selections into a single bet. If all your picks are correct, the odds are multiplied together for a potentially huge payout — but if even one selection is wrong, the entire bet is lost. Simply add multiple matches to your betting slip and an Accumulator is created automatically.

At pr0, you can bet on cricket, football, tennis, hockey, badminton, kabaddi, virtual sports, and much more. Sports to see all available markets in that section.

Yes, completely secure. pr0 uses 256-bit SSL encryption to keep your personal information, payment data, and transaction details safe at all times. Privacy Policy Read more.

Go to the "Security" section in your account settings and enable 2FA. At login, you'll need to enter both your password and the OTP sent to your mobile — this significantly strengthens your account security.

Change your password immediately and log out of all other devices. Then let us know via live chat and we'll take prompt action to secure your account.

pr0's support team is available 24/7. at the Help Center and start a live chat, or email us at support@pr0.bet. You're welcome to communicate in Bangla.

Most standard complaints are resolved within 24 hours. Complex cases may take up to 72 hours. Complaint status From the Help Centre can be tracked.

pr0's Responsible Gaming The page has detailed tools and support. Deposit limits, self-exclusion, and cooling-off periods can all be set up free of charge. For assistance, contact us at responsible@pr0.bet.

Yes, pr0's support team is available in Bangla. We've made sure Bangla-language support is in place specifically for our Bangladeshi members.

More About pr0 FAQ

This pr0 FAQ page is designed to answer the most common questions from Bangladeshi bettors — from signing up all the way through to your first withdrawal. Whatever questions come up along the way, you'll find the answers right here.

Many new members wonder whether signing up at pr0 is really free — and the answer is yes. There are no registration fees and no credit card required. All you need is your name, mobile number, and a password. Payment is another common concern: deposits via bKash or Nagad are credited to your balance instantly, with no waiting time.

Quick Tips: If you can't find your answer in this FAQ at the Help Center or ask us directly via live chat. Our team is available around the clock to assist you in Bangla.

Bonuses can seem confusing at first — wagering requirements, expiry dates, cashback — but they're straightforward once you understand how they work. The full terms for each offer are listed right alongside it, so just give them a read before you claim.

Pr0 takes security seriously. SSL encryption, KYC verification, and 2FA work together across three layers to keep your account protected. If you notice anything suspicious, contact our support team right away.


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Help Center

Get direct expert support via live chat and email — in Bangla, 24 hours a day.

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Terms & Conditions

Find out everything about bonus terms, payment policies, and account rules in detail.

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Promotions

View all current offers, cashback deals, and bonuses in one place.

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Responsible Gaming

Learn about deposit limits, self-exclusion, and responsible gambling tools.

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Sports Betting

From cricket to football — read betting guides and odds explanations for every sport.

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Case Study

Read strategies and experiences from successful bettors — learn from real-world examples.

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