Table of Contents
1. Introduction 2. What Information We Collect 3. How We Collect Information 4. How Your Data Is Used 5. Sharing with Third Parties 6. Cookies & Tracking 7. Data Security 8. Data Retention 9. Your Rights 10. Children's Privacy 11. International Transfers 12. Policy Updates 13. Contact Us1. Introduction
Pr0 (referred to herein as "we" or "pr0") places the highest importance on the privacy of your personal data. This Privacy Policy explains what information is collected about you when you use pr0's website and services, why it is collected, and how it is used and kept secure.
By registering with pr0 or using our services, you agree to this Privacy Policy. Please read it carefully. If you have any questions, feel free to contact our support team.
In Brief: pr0 never sells your data. Your information is used solely to provide our services and is kept fully secure.
2. What Data Is Collected?
Pr0 collects two types of data — what you provide directly, and what is gathered automatically.
What you provide directly:
- Name, Date of Birth & Gender
- Email Address & Mobile Number
- Mailing Address & Postal Code
- National ID or Passport Number (for KYC verification)
- Payment details (bKash/Nagad number, bank account)
- Security Question Answers & Password Hashes
Automatically Collected Data:
- IP Address & Device Type
- Browser & Operating System Information
- Which pages you visited on the platform and for how long
- Login & Logout Times and Activity Logs
- Betting History & Transaction Records
- Cookies & Session Data (see below for details)
3. How Is Data Collected?
Pr0 collects information through a number of methods — each transparent and conducted with your knowledge.
| Collection Methods | Example |
|---|---|
| Registration Form | Providing your name, email, and mobile number |
| KYC Verification Process | ID Upload |
| Payment Transactions | During Deposits & Withdrawals |
| Cookies & Tracking | While Browsing the Website |
| Support Contact | Live Chat & Email Messages |
| Promotion Participation | Claiming Bonuses or Entering Promotions |
4. How Is Your Data Used?
Pr0 uses the data it collects for the purposes outlined below. Each purpose is legitimate and directly tied to improving your experience.
- Account Management: For registration, login, identity verification, and account security.
- Service Delivery: For betting, payment processing, and bonus distribution.
- Customer Support: For resolving your issues and managing support requests.
- Fraud Prevention: To detect suspicious activity and ensure platform security.
- Legal Obligations: To comply with Anti-Money Laundering (AML) regulations and other regulatory requirements.
- Personalization: To show you personalised betting recommendations and offers.
- Analytics & Improvement: Analysing usage patterns to improve the pr0 platform.
- Marketing Communications: Sending offers and promotional information with your consent.
Important: If you no longer wish to receive marketing messages, you can opt out at any time from your account settings.
6. Cookies & Tracking Technologies
Pr0 uses cookies and similar technologies to enhance your browsing experience and keep the platform running smoothly.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login Sessions & Security | Deleted at the end of the session |
| Functional Cookies | Remembering Language & Preferences | 1 Year |
| Analytics Cookies | Traffic Analytics | 2 Years |
| Marketing Cookies | Relevant Advertising (with consent) | 90 Days |
You can block or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of pr0.
7. Data Security Measures
Pr0 employs industry-standard technology and processes to protect your data. Security is not a formality for us — it is a core responsibility.
- 256-bit SSL/TLS Encryption: All communication between your browser and pr0's servers is encrypted.
- Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept.
- Firewall & DDoS Protection: Our servers are protected against external attacks.
- Regular Security Audits: Third-party experts regularly audit our systems.
- Restricted Access: Only authorised staff may access your information, and strictly on a need-to-know basis.
- Data Backup: Regular backups are maintained on secure, encrypted servers.
Keep in mind, however, that no method on the internet is 100% foolproof. That's why you should always use a strong password and avoid logging in from unfamiliar devices.
8. How Long Is Your Data Retained?
Pr0 does not retain your data longer than necessary. The general policy is as follows:
- Active Accounts: Data is retained for the entire duration your account remains active.
- Closed Accounts: Even after account closure, transaction records are typically retained for up to 5 years to meet legal obligations.
- Marketing Data: Deleted immediately upon opt-out.
- Support Records: Deleted 3 years after the last contact.
Upon expiry, data is securely deleted or anonymized.
9. Your Data Rights
At pr0, you have full control over your own data. Your rights are outlined below:
Right to Access
You can request to know what information we hold about you.
Right to Rectification
You can request corrections to any inaccurate or incomplete information.
Right to Erasure
In certain circumstances, you may request that your data be deleted.
Right to Restrict Processing
You can request that we restrict the use of your data for specific purposes.
Right to Data Portability
You may request your data in a specific portable format.
Right to Object
You may object to the use of your data for marketing or profiling purposes.
To Exercise These Rights support@pr0.betto send us an email. We typically respond within 30 business days.
10. Children's Privacy
Pr0's services are strictly for users aged 18 and over. We do not knowingly collect data from minors.
If we become aware that we hold information belonging to a minor, it will be deleted immediately and the account will be closed. If you believe a child has registered on pr0, please let us know.
11. International Data Transfers
Pr0's servers and some service providers may be located outside Bangladesh. Where your data is transferred to another country, pr0 ensures that equivalent data protection standards are in place in that country or organisation.
Such transfers are carried out only through secure agreements, and the protection of your data is ensured at all times.
12. Changes to the Privacy Policy
Pr0 may update this Privacy Policy from time to time. When changes are made:
- The "Last Updated" date at the top of the page will be revised accordingly.
- For significant changes, you will be notified via email or an in-platform notification.
- Continued use of the service after any changes will be considered acceptance of the updated policy.
We recommend checking this page regularly.
13. Contact & Complaints
For any questions, requests, or complaints regarding our Privacy Policy, please contact our Data Protection Officer:
- Email: privacy@pr0.bet
- General Support: support@pr0.bet
- Live Chat: Directly via the chat button on the pr0 platform
- Response Time: Typically within 30 business days
If your complaint remains unresolved, you have the right to escalate it to the relevant regulatory authority.
Why pr0 Is the Right Guardian of Your Data
Pr0 goes beyond policy — it takes real action. See the key pillars of our data protection below.
End-to-End Encryption
Every transaction and communication is secured with 256-bit SSL encryption — completely unreadable to anyone outside.
Strict KYC Process
Identity verification ensures that no one else can gain access to your account.
Regular Security Audits
Independent security experts regularly test pr0's systems to identify and address vulnerabilities.
In Your Control
You may view, correct, or request deletion of your data at any time.
No Sale of Data
Pr0 never sells your data. It is never shared with advertisers.
Privacy Support
For any data-related requests, pr0's dedicated team will respond within 30 days.
Frequently Asked Questions (Privacy)
Get Started with pr0 — Worry-Free
Your privacy is our top priority. Enjoy betting in a secure environment — join us today.